ARMA - Boston Chapter Meeting
Thursday, February 15, 2007

'Establishing and Managing Successful Records Management Programs'

Presented by:  Dr. Mark Langemo, CRM, FAI University of North Dakota

Sponsored by:  Recall

                       OpenText

Overview:

An Introduction to Professional Records Management and Winning Strategies for Developing and Strengthening RM Programs"

… Recent events  (Anderson,  Enron,  WorldCom,  and the  "Sarbanes-Oxley Act of 2002 ")

… The time for excuses is over—COMPLIANCE requires good records management

… Why quality records management programs are now essential

… Recommended scope, elements, and content of records management programs

… Elements of successful electronic records management

… Securing the support of management all personnel at all levels

… Tried-and-proved strategies for establishing and strengthening RIM programs

Biography:

DR. MARK LANGEMO, CRM, is a Professor Emeritus in the College of Business and Public  Administration at the University of North Dakota.  He has over 39 years of experience as a professor of Records Management, IT, Office Systems Management, and related information management courses. Dr. Langemo has maintained an active involvement in business and professional development work himself.  He has been a records management seminar leader, consultant, or speaker in 45 of the Continental United States, Alaska, Hawaii, several Canadian provinces, Iceland, Jamaica, New Zealand, Singapore, Trinidad, and in Europe.  His over 600 records management seminars and consulting has involved work for the U. S. and Canadian governments; state, provincial, county, and city governments, major  corporations such as Microsoft and 3M, health care organizations, energy and power companies, accounting firms, banks, educational institutions, law firms, ARMA International, and the Kennedy Space Center in Florida.

Mark Langemo is a prolific writer who has published over 60 magazine and journal articles.  He is the author of the CD-ROM video training series Establishing and Managing Successful Records Management Programs published in 2003 and the book Winning Strategies for Successful Records Management Programs published in 2002 by Information Requirements Clearinghouse, Inc. (www.irch.com).  Dr. Langemo has been the University of North Dakota’s “Teacher of the Year,” and he recently received a national award for “excellence in continuing education seminars.”  He is a Certified Records Manager (CRM) who has earned ARMA International’s coveted “Award of Merit” for “distinguished contributions to the profession of records management.”  Dr. Langemo was inducted into ARMA International’s “Company of Fellows” in 1991—ARMA’s highest award to an individual.  In 1993, Mark Langemo was given the prestigious Emmett Leahy Award by the Institute of Certified Records Managers.  The Leahy Award is the highest award internationally in the profession of records and information management.  Dr. Langemo is a dynamic speaker who presents content-filled, current-to-the-moment, media-illustrated, dynamic, and entertaining seminars.

RECENT SEMINARS

CHICAGO, ILLINOIS.  Conducted two-day “Records and Information Management:  The Fundamentals” pre-conference seminar at the 2005 ARMA International Conference, September 16-17, 2005.  Conducted similar seminars at the 2004 ARMA Conference in Long Beach, 2003 Conference in Boston, 2002 ARMA Conference in New Orleans, 2001 Conference in Montreal, and 2000 ARMA Conference in Las Vegas.

ARMA CHAPTER SEMINARS DURING 2006, 2005, AND 2004:  Winnipeg Chapter, Winnipeg (May 4-5, 2006); Bismarck-Mandan Chapter (April 27-28, 2006); Northeast ARMA region Seminar, Atlantic City (June 9-10, 2005); Big Sky Chapter, Billings, Montana (May 23-24, 2005); San Diego Chapter, San Diego (April 26, 2005); Winnipeg Chapter, Winnipeg (April 18-19, 2005); Tampa Chapter, Tampa (February 25, 2005); Northern New Mexico Chapter, Sante Fe (Nov. 12, 2004); Hawaii Chapter, Honolulu (May 12, 2004); Phoenix Chapter, Phoenix (May 7, 2004); Fox Valley-Green Bay Chapter, Appleton, WI (April 29, 2004); and Triangle Chapter, Chapel Hill, NC (April 8, 2004).

HOUSTON, TEXAS; KINGSTON, JAMAICA; PORT-OF-SPAIN, TRINIDAD; SAN DIEGO, CALIFORNIA;  ANCHORAGE, ALASKA; REDMOND, WASHINGTON; MINNEAPOLIS, MINNESOTA, and BATON ROUGE, LOUISIANA:  Two-day in-house records management training seminars for personnel of Shell Oil Corporation (March 2006), personnel and clients of Lorson Resources, Ltd., in Jamaica (June, 2005) and in Trinidad (March 2006); management and personnel of Sempra Energy in San Diego (September 2004); management and personnel of Chugachmiut in Alaska (August, 2004); personnel of Microsoft Corporation in Redmond, Washington (January, 2003); personnel of Cargill, Inc., Minneapolis, Minnesota (March, 2003); and management and personnel of ExxonMobil Corporation in Baton Rouge, Louisiana (May, 2003).

Program:

8:00 – 8:30

Registration, Continental Breakfast, Conversation

8:30 - 10:15

“An Introduction to Professional Records Management and Winning Strategies for Developing and Strengthening RM Programs”

10:15 – 10:30

Refreshments Break

10:30 – Noon

“Developing and Implementing Legally-Valid Records Retention Programs for Paper records, Electronic Records, and Records on All Media”

…  The law and records management

…  Litigation and operating consequences of deleting or throwing away records too

…  The process of retention schedule development

…  Working with IT to schedule electronic records for retention

…  Twelve tried-and-proven steps for retention program development

…  Records retention resources

NOON – 1 P.M.     -----     NOON LUNCHEON

1:00 – 2:30 “Managing Electronic Records”

…  Most organizations do not manage electronic records well—so let’s change that!

…  What are “electronic records” and what are special challenges of managing them?

…  An “IT-records management partnership”—the critical necessity

…  Implementing “e-records software” to manage e-mail and all electronic records

…  Suggested strategies for improving the management of electronic records

2:30 – 2:45 Refreshments Break

2:45 – 4:30 “An Introduction to Imaging and Applications in Records Management”

…  An introduction to microfilm imaging and applications in records management

…  An introduction to electronic imaging technology and applications in RIM

…  Why today’s organizations should strongly consider implementing imaging

…  A look at the software and systems available today

…  Examples of successful organization-wide imaging systems implementation

…  Questions, answers, and discussion about today’s seminar topics

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